Customer Feedback Info~
Who is Portable Technology Solutions?We operate as an internet retailer but with a difference. The difference is you can also place your order by phone and talk to a real person instead of an computer answering system. This means you can enjoy the very highest levels of service.
Our customer promise
We promise to provide our customers with: "portable technology products, expert advice and great value prices, delivered promptly and directly to your door."
Our customer support
You can contact us by email or by telephone if you need to place or track your order or to arrange to return a product to us.
Our customer feedback
We welcome your comments regarding our service. Some of our customer comments are as follows:
Thank you for the 'human' touch in all the discussions we had about getting the right product for my needs; the Alphasmart 3000 work just as I need it to and I am very satisfied with all my dealings with your company. You handled my complicated needs in a way that made me know that I was dealing with a company that really cares. Yours sincerely Eric Dillon
I ordered a Franklin Thesaurus from you on the Internet Sunday evening, I received it this morning. Thank you for such good service it's a pleasure to deal with your company. Mr LThe above item arrived today. I would like to thank you for the very prompt service. Amazon.co.uk could learn a thing or two from you!
Kind regards, and Happy Christmas. Mrs C.
Thank you for the prompt way my Scrabble Master- 106 was received, less than 24hrs from ordering, I am impressed.
thank you C. W
JUST TO SAY THANK YOU FOR EXCELLENT SERVICE, ITEM ARRIVED AT 10.30AM TODAY D. G
Thank you for keeping me informed about my order its unusual these days to receive such service normally I'd have to chase it up myself. I would certainly use your company again in the future, once again thank you. Mr S.M.W
We would just like to place on record at how really impressed I have been by the speed and efficiency of the service provided by your company. After all, you do not normally place an online order and receive the goods the very next day. OK, we know the Royal Mail played there part in it too but it is the fact that your staff dealt with and dispatched the item so swiftly that we are able to use the item today (less than 24hrs later)
Fantastic!!
We will definitely be looking to use your services again in the future and congratulations to all your hard working team.
Yours sincerely L and S B.
Thank you for the care taken with our recent order of an Alphasmart Cart with Wireless Dana. Mr Graham Brown has supported the purchase before during and after the sale with a high degree of dedication and with an unparalled level of support and training. It was clearly a good move to have chosen PTS as the company to purchase our Dana’s from and we look forward to future links when funds allow.
S. J. - W.P. M School
Our contact details:
Portable Technology Solutions Ltd.
Lichfield House
Coppice Side Industrial Estate
Brownhills
West Midlands, WS8 7EX
Company Registration Number 4412797
VAT Number 803 6961 26
Support Tel: 01543 372165
Fax: 01543 372717
Customer Feedback email: sales@portabletechnology.co.uk ~~~1411~1412~~